Information We Collect

We collect information you provide directly to us when using our financial platform. This includes personal details necessary for account creation and service delivery.

How We Use Your Information

Dracoviarent uses your personal information primarily to provide our financial services and maintain regulatory compliance under Canadian law.

• Service delivery and account management for your financial needs
• Identity verification and fraud prevention as required by financial regulations
• Communication regarding your account, services, and important updates
• Legal compliance with Canadian financial reporting requirements
• Platform improvement through analysis of usage patterns and user feedback
• Customer support and technical assistance when requested

Information Sharing and Disclosure

We share your information only in specific circumstances, primarily to fulfill our legal obligations and provide you with requested services.

All third-party service providers are contractually bound to protect your information and use it solely for providing services to Dracoviarent.

Your Privacy Rights

Under Canadian privacy legislation, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days as required by law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Despite our security measures, no system is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations under Canadian financial regulations.

• Account information is retained for seven years after account closure as required by financial regulations
• Transaction records are kept for the periods specified by the Canada Revenue Agency
• Marketing communications data is deleted within two years of your last interaction
• Technical logs and system data are typically purged after 18 months
• Identity verification documents are securely destroyed after regulatory retention periods expire

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.

International Data Transfers

While Dracoviarent primarily operates within Canada, some of our service providers may process data in other jurisdictions with adequate privacy protections.

When we transfer personal information outside Canada, we ensure appropriate safeguards are in place, including contractual protections and adequacy assessments of foreign privacy laws.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and maintain security. You can control cookie settings through your browser preferences.

We do not use advertising cookies or share cookie data with third-party advertisers.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to you through your registered email address or platform notifications.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last revised.